data insights & reporting analyst..

Key overall responsibility is to provide our Customer Operations Leadership with a sense of calm, clarity and predictability by actively seeking to understand the plans and ambitions of internal and external stakeholders that significantly impact our operations. Our second mission is to promote transparency and understanding of the Customer Operations throughout the organization by providing clear and accessible information that enables leadership stakeholders to comprehend the bigger pictures. Some tasks related to our mission are:

• Be a day-to-day SPOC person for reporting analytics;
• Take the lead in insights deepdives and cases around key operations topics prioritized in a monthly performance meeting with (senior) leadership;
• Ensure the execution of the deepdives are done in the most efficient way, and interpretable for business stakeholders;
• Define the business data and KPI’s that are needed to produce the most meaningful insights;
• Synthesize complex insights into easy-to-understand actionable recommendations that resonate with stakeholders;
• Support in the budget process during the summer months in close collaboration with business and controlling;
• Create structural Qliksense reports to support decisioning and reach objectives.

• Master’s degree in a quantitative field (Business Engineering, Applied Economics, Computer Sciences, Information Management…) or equivalent by experience;
• Looking for (non-starting) professionals and more experienced data experts with having Experience in Telecom, Entertainment, Consulting or similar industries is a plus;
• Experience with at least 1 reporting tool and the use of QlikSense is a plus;
• Strong acumen in quantitative analytics and structured problem solving;
• Results driven: able to coordinate an analytics initiative end to end from ideation through production and adoption and have an understanding of the life cycle of an analytics initiative and the common pitfalls;
• Excellent presentation and storytelling skills and ability to influence decision makers;
• Fluent in English and preferably in Dutch/French.

• at randstad digital, a world of excitement and adventure opens up, where you take center stage as a consultant. we take pride in placing you on challenging projects with leading companies such as proximus, telenet, brussels airport company, engie, johnson & johnson, and many other giants.
• but there's more! our company culture revolves around open communication and a personal approach. at randstad digital, you're never alone. our team of internal employees serves as your enthusiastic supporters, guiding and encouraging you on your path to success. we take pride in seeing you grow and develop into a true expert in your chosen domain.
• and there's another secret weapon: the team of talent managers. from the very beginning, this expert mentor stands by your side to chart a unique growth trajectory together with you. we closely monitor your ambitions and ensure you always receive the right support.
• but that's not all! we believe in continuous growth and regularly offer exciting technical workshops and training sessions. this gives you the opportunity to expand your knowledge and obtain valuable certifications. at randstad digital, it's not just about work; it's also about your personal and professional development.
• and let's not forget that your hard work and professional talent are rewarded. in addition to a competitive salary package, you also receive attractive fringe benefits such as a company car, group insurance, health insurance, and meal allowance. we want you to feel valued and enjoy an excellent package of employment conditions.

are you a freelancer?

• we have also thought about you! we pay your invoices on time and correctly (within 30 days).
• the team of recruiters, account managers, and project managers are involved in your career and keep a close eye on it. as the end of your project approaches, we proactively search for your next challenge and provide the necessary guidance.