summary

randstad digital belgium
Employee or freelance

domain
administration & operations
function
service delivery director
PodioIJ 2567025619

job details

your function.

As a service delivery director within our solutions department, you’ll be responsible for the different services that we offer to our clients. You’ll team up with our service delivery managers to reassure a swift service, this in an IT and Engineering environment.

You’ll never have a dull moment in this challenging and dynamic job. Did we spark your curiosity? Let’s dive into the details!

...

people manager.

Your motto? Lead by example! Your team of service delivery managers can look up to you for inspiration and motivation.

Because you’re a real people manager, and thanks to your open and constructive feedback, your team’s performance is excellent.

The development of each individual of your team is important to you, and you know perfectly how to help them on their journey.

commercial expert.

We’re looking for somebody with a certain commercial flair and a hunger to expand their client portfolio. What does that mean exactly?

Together with your colleagues from the key account department and your fellow directors, you’ll be managing the incoming leads.
Your network will be an important source of new commercial possibilities, this means that prospection will be key in this role.
What are the client’s needs, and how can we translate them into a concrete plan? This will be on the top of your mind whenever you’re preparing an offer for our client together with the project leaders.
You’ll be responsible for drawing up the planning and budget, and you’ll continue to monitor them.
Client satisfaction is high on your priority list. You are the person to talk to when issues arise, and as the problem solver you are, you occupy yourself with finding the right solutions.

project manager.

You always keep a helicopter view, but still manage to stay detail-oriented.

You report back to higher management regarding the progress of your different processes and the current state of business on a regular basis.
You keep track of all your clients and huddle up with your service delivery managers to do some fine-tuning where necessary.

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your function.

As a service delivery director within our solutions department, you’ll be responsible for the different services that we offer to our clients. You’ll team up with our service delivery managers to reassure a swift service, this in an IT and Engineering environment.

You’ll never have a dull moment in this challenging and dynamic job. Did we spark your curiosity? Let’s dive into the details!

people manager.

Your motto? Lead by example! Your team of service delivery managers can look up to you for inspiration and motivation.

Because you’re a real people manager, and thanks to your open and constructive feedback, your team’s performance is excellent.

The development of each individual of your team is important to you, and you know perfectly how to help them on their journey.

...

commercial expert.

We’re looking for somebody with a certain commercial flair and a hunger to expand their client portfolio. What does that mean exactly?

Together with your colleagues from the key account department and your fellow directors, you’ll be managing the incoming leads.
Your network will be an important source of new commercial possibilities, this means that prospection will be key in this role.
What are the client’s needs, and how can we translate them into a concrete plan? This will be on the top of your mind whenever you’re preparing an offer for our client together with the project leaders.
You’ll be responsible for drawing up the planning and budget, and you’ll continue to monitor them.
Client satisfaction is high on your priority list. You are the person to talk to when issues arise, and as the problem solver you are, you occupy yourself with finding the right solutions.

project manager.

You always keep a helicopter view, but still manage to stay detail-oriented.

You report back to higher management regarding the progress of your different processes and the current state of business on a regular basis.
You keep track of all your clients and huddle up with your service delivery managers to do some fine-tuning where necessary.

show lessshow more

your profile
your qualities.
What are we looking for in our candidate? What should you bring to the table?
- You have a bachelor’s or master’s degree, or you are equivalent through experience.
- Words like: project management methodology, Prince2, PMbok … are part of your daily vocabulary. Even better: you have some first-hand experience with them.
- You have a backpack full of presales and people management experience that you can use in this job.
No worries if you can’t tick off every one of these points, if you are prepared to invest in these areas, we can help you out!
- Communication is key in this line of work. Your skills in this area help you give a positive direction to the team and in your sales work.
- You’re known for your ability to comprehend and analyze different situations.
- Our key values are: entrepreneurship, trust and teamwork. We like to engage people that embody these, so we know you’ll show these qualities in your work.
- You can express yourself perfectly in Dutch and English, un peu de français pourrait aussi être un atout.
our offer
offer.
What does Randstad Digital bring to the table in this story?
Of course, you’ll get a permanent contract with the correct salary for your profile. But we also offer some nice extras, such as: smartphone, company car, laptop, meal vouchers, group and hospitalization insurance. Moreover, you can flexibly spend part of your salary package through our brand new Flex Income Plan.
We get down to business, but we also enjoy, for example, having a cozy lunch together, starting the weekend with some drinks, a delicious barbecue to end the summer or going crazy on the Randstad Digital Family Day.
We also like to offer some flexibility to our colleagues. That’s why you can work flexibly from home and our different offices (Ghent - Leuven - Hasselt). You are in the driver’s seat, so plan your client meetings according to your own schedule, and make everything work in your agenda.
Curious about the job? Of course you are! Make an appointment with Babette, our HR advisor via talent.be@randstaddigital.com.

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service delivery director.

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